Online Counselling Services in Australia

Process and Benefits When the internet first came along it brought along radical changes which made the traditional practices of many fields and industries adopt new processes. These days courses can be completed online instead of the traditional classroom, shopping can be done without leaving your home and even booking a doctor’s appointment can be scheduled online.   If this is now the case then why not apply this ‘online service’ method to the age old practice of counselling services?   Online counselling services here in Australia, is not at all new, having been in practice for more or less a decade now. The concept of counselling remains the same with the only changes being the mode of communication and how to effectively use the internet for online counselling.   There are three main methods of online counselling in Australia:   Emails – where the patient and counsellor correspond with each other by sending and receiving emails to address a specific area/issue.   Instant Messaging – where the patient and the counsellor can talk to each other through instant messaging software such as Skype.   Video Conferencing – where the patient and counsellor can engage in voice communication through video conversations and provide face-to-face interaction between the two parties.   The process is the same and the results still are achieved through working together closely. However by using online counselling services, it makes it easier for everyone to commit and removes the hassle of physically attending a session.   Why Online Counselling? Online counselling is a growing practice in Australia because it offers many benefits which distinguish from the traditional mode of counselling.   Convenient – Online counselling gives the patient access to counselling services […]

The Differences between verbal and non verbal communication

Communication is a regular part of our everyday lives. It is through communication that we are able to express our needs, wants, sentiments and every other emotion or message that we wish to share with others. However, communication is not always limited to what we say but also in how we say them. More often than not, what we don’t say often carries more weight than what we actually said.  An article from Social Mojo reveals that ‘verbal communication has only a 7% impact to your overall communication with 93% is coming from nonverbal communication.  Of this, 55% is body language and 38% tonality.’ Despite this both verbal and nonverbal communication have their own appropriate uses and applications.  Being aware of these will help us better understand the key differences between verbal communication and nonverbal communication.   Mode of Expression The most obvious difference between verbal and non verbal communication is how the messages are conveyed and received.  Verbal communication can be spoken or written and requires the use of words which are heard or read by the recipient of the message. Non-verbal communication is expressed through the speaker’s actions and behaviour in the communication process. These body language, body signals, and mannerism can be observed as follows: Sounds (laughing, snickering, sighing) Body contact (shaking hands, hugs) Facial expressions (smiling, frowning) Eye movements (winking, rolling) Eye Contact Head movements (shaking of the head, nodding) Hand movements (waving, clenched fists) Ways of talking (tone, intonation, pauses, stuttering) Posture (leaning forward, slouching) Uses and Applications Verbal communication is most effectively used in phone calls, text messages, chats and emails. Through verbal communication you are able to convey your message through words. Non-verbal communication is more effective in […]

Helping war soldiers integrate back into society

With the annual upcoming Anzac Day on 25th April, we wanted to cover a topic that is serious and effects many Australian families. How do war veterans integrate back into society after seeing what they’ve seen and experiencing what they have? Soldiers are some of the most dedicated and patriotic people one can ever meet. In every war they engage in, they put one foot in the grave – all in the name of service. For many of them, war has become a big part of their lives. What happens when the fighting stops? Or when their services are no longer required by the country they so faithfully serve? Can they simply toss away their guns and pack their bags and head on home? What happens when they reach home? These are just some of the many questions that trouble many soldiers when they are released from service.  As people who have literally risked life and limb for their motherland, the answers never come easy. Leaving the war zone doesn’t mean that the battle is finished. In fact, on the way home, many soldiers are thrown into another war – only this time it is not fought in the battlefield, but rather within. Many war veterans experience Post Traumatic Stress Disorder and guilt about making it out alive and this in combination with integration back into society can make them anxious. One of the many dilemmas of soldiers returning from battle is having to reintegrate back into society. The war, with its own unique brand of horror, has left horrendous scenarios engraved in the soldiers’ minds. This coupled with the fact that they are so used to living in a military camp, can make it […]

By |Thursday, April 24, 2014|Anxiety, Counselling, General| Comments

Long Term Affects of Post Traumatic Stress Disorder

Long Term Affects of Post Traumatic Stress Disorder When people experience or witness a traumatic event, and are unable to let go or move on, they are putting themselves at risk to developing Post Traumatic Disorder (PTSD). In brief, PTSD is a psychiatric disorder that results from traumatic experiences, which is sometimes relived by the patient though flashbacks and nightmares.  It can also be when triggered by certain situations e.g. a soldier fresh from the war may remember the gunfights and bombings when they hear loud banging doors. Causes of Post Traumatic Disorder Trauma and an individual’s inability move on from it, is the common cause of PTSD. Traumatic experiences often involve life-threatening situations or events that cause intense fear in the individual such as the following:   Extremely severe accidents like car crash, plane crash, etc. Frightening natural phenomena like hurricanes, typhoons, earthquakes, etc. Being a victim of torture or other crimes Exposure to war and conflict Physical, mental, and emotional abuse Loss and grief is the second cause of PTSD. When an individual grieves over the loss of someone or something they can consider to be very important, it can cause a flood or rush of emotions.  This often causes strain and stress on the individual and if not dealt with in the right way can lead to long term affects.  The following situations, particularly when unexpected and sudden, can put a serious amount stress to the individual which can result in PTSD:   Death of a family member, a friend, or any one they love and consider important Divorce or end of a relationship Being fired from a job that they are passionate about Loss of a dear pet The Long-term Effects […]

Burn out – Causes and impacts to your Life

Burn out – Causes and Impacts to your life Have you felt disengaged from work and home activities lately? Perhaps you feel exhausted for no particular reason, or feel that what was once an exciting endeavour has turned into a drab and dull everyday routine? These may be signs that you are going through one of the biggest challenges for many people: burn out. What is Burn Out? Burn out is often characterized by the lack of energy and enthusiasm to do anything. More often than not, a person who suffers from burn out experiences physical and emotional exhaustion and mental fatigue – all of which are perfect ingredients to a very good recipe for career and life disaster. There are many reasons why burn out happens: Conflicting values at work like your goals not being aligned with the company’s objectives and not seeing a future with them Feeling of not being rewarded for the work you are doing at home or in the office Not enjoying your environment (too many office politics, children arguing constantly, relationship issues with your partner etc.) Work overload, caused by taking on too much both at work and at home These are just some of the most common reasons why people experience burn out. When people experience burn out, they tend to think that they are just having a bad day.  However if left unchecked, this can lead to a lot of serious disadvantages to the person – which can affect everything from work, home, and even health. Burn Out and Work Performance In the workplace, the most obvious result of burn out is decreased productivity and efficiency among employees. They tend to put in lesser effort and heart […]